Effective Date: June 1, 2025

Welcome to Ascencion General Construction Services LLC. By booking or using our cleaning services, you agree to the terms and conditions outlined below. These terms are here to protect both you and us, and to make sure everything runs smoothly.

1. Company Contact Information

Ascencion General Construction Services LLC

📧 Email: [email protected]

📞 Phone: (240) 305-4788

2. Services Provided

We provide a wide range of professional cleaning services including but not limited to:

Residential Cleaning

Deep Cleaning

Move-Out Cleaning

Airbnb Turnovers

Post-Construction Cleaning

Office & Commercial Cleaning

We do not use eco-friendly products unless specifically requested in advance, and additional charges may apply.

3. Booking and Payment

All services must be booked in advance via phone, email, or our official website (if applicable).

Full payment is due upon completion of service, unless other arrangements have been made.

We accept cash, credit/debit cards, and approved electronic payment methods.

It is the client’s responsibility to provide accurate address and access instructions at the time of booking.

4. Cancellations and Rescheduling

Cancellations must be made at least 24 hours in advance.

Late cancellations or missed appointments may result in a $50 fee.

If we are unable to access the property at the scheduled time, a rescheduling or trip charge may apply.

5. Client Responsibilities

Ensure safe and clear access to the property.

Secure pets and remove fragile or high-value items from cleaning areas.

Notify us of any special instructions or surfaces that require specific care.

We are not responsible for damage to items not properly installed, pre-existing damage, or surfaces not disclosed as delicate.

6. Satisfaction Guarantee

If you’re not satisfied with the cleaning:

Contact us within 24 hours of service.

We’ll gladly return to address any missed areas at no extra charge.

After 24 hours, all work is considered approved and accepted.

7. Limitations of Liability

Ascencion General Construction Services LLC is not liable for:

Pre-existing damage

Improperly secured valuables

Indirect or incidental damages beyond the cost of service provided

8. Right to Refuse Service

We reserve the right to cancel or refuse service if:

The work environment is unsafe or hazardous

The client is disrespectful, aggressive, or abusive

The service requested is outside our scope or violates any policies

9. Privacy

Your information is kept confidential and used only to schedule and deliver our services. For more details, see our Privacy Policy.

10. Policy Updates

These terms may be updated at any time. The latest version will be posted on our website or provided upon request, with the updated effective date.

11. Contact Us

Have questions? Reach out anytime:

Ascencion General Construction Services LLC

📧 [email protected]

📞 (240) 305-4788